Subscription Management & Benefits
Learn more about subscriber benefits and how to update, skip, or cancel your Jones subscription.
Why should I opt for a Jones subscription instead of a one-time purchase?
On top of exclusive discounts and monthly gifts, having mints on hand is the most effective way to manage cravings.
What are the benefits of a Jones subscription?
By choosing a Jones subscription, you’ll be able unlock free monthly gifts (tins and merch) and an exclusive discounted price.
When will my subscription start?
Your subscription starts the day your order is placed & will be renewed that same day each month thereafter.
Why do I see that another order was confirmed a month after I placed my first order?
f you see that another Jones order was confirmed without your knowledge, you likely selected the subscription option with your first purchase.
How do I cancel my Jones subscription?
To cancel your Jones subscription, reach out to our support team via email at [email protected] or through our chat and we'll take care of it for you right away. Please note that canceling your subscription only cancels future orders. Cancel
How do I edit my Jones subscription?
To edit your Jones subscription — including quantity, strength (2mg or 4mg), frequency, or flavor — please email us at [email protected] with your request and we'll take care of it for you. Please note that edits only apply to future orders.
How do I update my payment method or shipping address for my Jones Subscription?
You can update your credit card information within your Jones account
How do I skip a subscription shipment?
To skip an upcoming subscription shipment, please email us at [email protected] with your request and we'll take care of it for you.
I'm having trouble logging
Please note that Jones accounts are only created for customers who have purchased a Jones subscription. If you made a one-time purchase, you will not have an account with us. Your Jones account is associated with the email/phone number you provided a