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Frequently Asked Questions

Learn about how Jones works, what’s in your kit, and how to get started.

What are the ingredients in Jones mints?

Active ingredient: Nicotine polacrilex (2mg or 4mg)

How does Jones work?

Jones helps you quit by using a combination of nicotine replacement therapy (NRT), behavioral support, and community.

What comes in my Jones order?

Your first Jones order will contain Jones mints and a complimentary Jones travel tin.

Is the packaging recyclable? Is it discreet?

All Jones packaging is recyclable!

What is the minimum age to purchase products from Jones?

Jones mints are FDA-approved for over-the-counter sale to adults over the age of 18.

Why does the Jones travel tin have buttons?

The buttons child-proof your tin so that your nicotine mints remains out of reach for young ones.

How do I open the Jones travel tin?

Press down firmly on both buttons using your thumb and carefully open the lid.

How is Jones making an impact on solving the bigger problem of vaping?

To us, impact means truth; we use our expertise for social good, keeping education and shared knowledge as primary touch points for the Jones experience.

Where did the name Jones come from?

Jones comes from the term “jonesing” which is slang for “craving.”

Where can I download the Jones app?

The Jones iOS app is on the Apple App store here. The Android app is on the Playstore here.

How long can I text with Jones?

You can always text Jones for quitting support. When you reply QUITTER, Jones automatically sends daily texts for the first 30 days of your journey, but will reply anytime you need support, well past 30 days.